Articles
Vraagsturing vraagt om reflexief ondernemen – praktijkbijdrage
Authors:
Leni Beukema ,
About Leni
Leni Beukema is hoofddocent bij de Universiteit van Utrecht en is daarnaast als zelfstandig handelingsonderzoeker gevestigd.
Christa Kleijnen
About Christa
Christa Kleijnen is als locatiedirecteur van Parc Imstenrade werkzaam bij de Vitalis WoonZorg Groep.
Abstract
Parc Imstenrade is a housing facility for senior citizens in Heerlen. The past few years a demanddriven approach was implemented in the organization. Leni Beukema (advisor) and Christa Kleijnen (manager) were strongly involved in this implementation and they report on their experiences and findings. They use the term ‘demand-driven’ in a very specific meaning: residents of Parc Imstenrade are not considered as demanding’ clients, but as individuals with their own specific needs and possibilities. Implementing such a demand-driven approach has consequences for all layers in the organization. Every layer is discussed by the authors and in doing that, they formulate valuable themes that had to be dealt with during the implementation.
How to Cite:
Beukema, L. and Kleijnen, C., 2007. Vraagsturing vraagt om reflexief ondernemen – praktijkbijdrage. Journal of Social Intervention: Theory and Practice, 16(3), pp.27–38. DOI: http://doi.org/10.18352/jsi.107
Published on
29 Sep 2007.
Peer Reviewed
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